Effective Date: July 4, 2026

Serralles Group, Inc. ("Serralles Group," "Company," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit forms, schedule consultations, or communicate with us, including through SMS messaging.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Full Name

• Email Address

• Phone Number

• Property Address

• Information regarding your real estate needs

• Any additional information submitted through our contact or consultation forms

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Date and Time of Access

• Website Usage Data

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries

• Schedule consultations

• Provide real estate investment services

• Communicate regarding appointments

• Offer foreclosure assistance and property solutions

• Improve our website and customer experience

• Send service-related notifications

• Send promotional communications when you have provided consent

• Maintain website security and prevent fraud

3. SMS Communications

If you choose to provide your mobile phone number and opt in through one of our website forms, you consent to receive text messages from Serralles Group, Inc.

These messages may include:

• Appointment confirmations

• Appointment reminders

• Consultation updates

• Customer support messages

• Property-related communications

• Promotional messages (only if separately consented)

Message frequency varies based on your interaction with our services.

Standard message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP.

For assistance, reply HELP or contact us using the information provided below.

4. Sharing Your Information

We respect your privacy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share information only when necessary:

• With trusted service providers who assist in operating our business

• To schedule appointments or provide customer support

• To comply with legal obligations

• To enforce our legal rights

• To protect the safety and security of our company or users

SMS opt-in data and consent will never be sold or shared with third parties for marketing purposes.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

These safeguards include:

• Secure website encryption (SSL)

• Restricted access to personal information

• Secure data storage

• Routine security monitoring

Although we strive to protect your information, no internet transmission can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services

• Fulfill legal obligations

• Resolve disputes

• Maintain business records

• Enforce our agreements

Information that is no longer required is securely deleted or anonymized where appropriate.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal data

• Withdraw consent for marketing communications

• Opt out of SMS messages at any time

• Request information regarding how your data is used

To exercise any of these rights, please contact us using the information below.

8. Cookies & Analytics

Our website may use cookies and similar technologies to:

• Improve website performance

• Analyze visitor activity

• Remember user preferences

• Enhance browsing experience

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

9. Third-Party Websites

Our website may include links to external websites for your convenience.

Serralles Group, Inc. is not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

10. Children's Privacy

Our website and services are intended for adults.

We do not knowingly collect personal information from children under the age of 13.

By submitting information through our website or enrolling in SMS communications, you represent that you are at least 18 years of age.

11. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page along with a revised Effective Date.

Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.

Contact Information

Serralles Group, Inc.

Address
2322 N. Highland Ave
Tampa, FL 33602

Phone
813-307-0007

Fax
813-307-0998

Email
Admin@serrallesgroup.com

Website
www.serrallesgroup.com